Crucial - BX500 2TB Internal SSD SATA

Will Never spend another dime with best buy again. After 20 years and spending many thousands. Long time loyal customer who has spent many thousands on tv's phones, drones, cameras, computers, pc parts, etc. And I never spend another dime with your failing operation after today. A faulty device purchased from Best Buy cost me days of downtime with my small business and more frustration than I've had in a long time. Called Geeksquad service and customer service who both assured me that I could return the "out of policy" device to my local store for a refund. I called twice to make sure and was told twice that I should have no problem returning at the local store. Well, a very rude and disrespectful "manager" named Hayden at the local Port Richet store, who interrupted me, sighed at me, rolled his eyes at me, told me I could either have store credit or I could take the device and leave. I should be noted that I only bought the device from Best Buy because I like to support brick and mortar businesses in my community. I could just as easily have bought it on Amazon for a few dollars less actually and never an issue with a return. Well that's the thanks I get for trying to support your business and for being a very loyal and valuable customer for almost 2 decades. How much sense does it make to let a $250 device cost Best Buy a customer who would have happily continued spending thousands with you. The whole experience on this purchase has been awful enough with the lost production time for my business and the monumental frustration, now add the wasted time and embarrassment of being disrespected by your very rude store "manager" and ultimately being stuck with a faulty device that I guess I'll have to seek remedy through the manufacturer. I will never spend another dime with Best Buy for the rest of my life and I will encourage others to do the same where ever possible. The treatment was grossly disrespectful and offensive. So while Best Buy stores close across the country, no marvel why. The customer service disservice and they employ rude little children who have no common sense or respect.

RogerH · 2026-05-16 · via bestbuy

Replaced the PC hard drive and the techs were great at transferring all my data, including all my bookmarks! Very thorough and skilled techs.

DonaldgS · 2026-05-11 · via bestbuy

Install was straight forward. Has been reliable since we have had it!

MatthewV · 2026-05-08 · via bestbuy

Installed drive as OS drive, got it at client site. Drive failed.

Hilde6102k · 2026-05-01 · via bestbuy

Wonderfully cheap (contextually) option for an SSD - though it has no DRAM, still very capable for modern gaming. Does not come with screws if you're curious.

RiseoftheDabs · 2026-05-01 · via bestbuy

Amazon

Not tracked at this retailer

MSI

Not tracked at this retailer

Newegg (Open Box)

Not tracked at this retailer

VALUE SCORE

Cap

128

Read

550MB/s

Type

NVMe

Cap

128

Read

550MB/s

Type

NVMe