Privacy Policy
Last updated: April 23, 2026. We respect your privacy. Here's exactly what we collect, why, and how we protect it.
Overview
Pro Rig Builder is operated by TieredUp Tech, Inc. ("we," "us," "our"). This Privacy Policy explains how we collect, use, and safeguard information when you visit prorigbuilder.com or use our related services and applications.
By using our services, you agree to the practices described in this Policy. If you do not agree, please do not use our services.
Information We Collect
Automatically Collected (Website)
When you visit our website, we use Google Analytics 4 (GA4) to understand how visitors interact with our site. This includes:
- IP address (anonymized by Google)
- Browser type, operating system, device type
- Pages visited, time on site, referrer URL
- Approximate geographic location (country/region, not precise)
- Interaction events (button clicks, scrolls, search queries)
GA4 uses cookies and similar technologies. You can opt out by installing the Google Analytics Opt-out Browser Add-on or by using browser settings that block tracking.
Pro Rig Scanner (Desktop App)
Our Windows scanner application detects your PC hardware locally. We do not collect, store, or transmit your hardware data. All scanning and recommendation logic runs on your machine. When you click "Get Recommendations," only the resulting upgrade preferences are sent to your browser as a URL parameter — we do not log or retain this information.
Voluntarily Provided
If you email us at [email protected], we will receive your email address and the contents of your message. We use this information only to respond to you and retain it for reasonable record-keeping purposes.
How We Use Information
- To operate, maintain, and improve our website and services
- To analyze traffic patterns and feature usage for product improvements
- To respond to your inquiries and provide customer support
- To comply with legal obligations and protect our legal rights
- To detect and prevent fraud or abuse
Affiliate Tracking
When you click an affiliate link on our site (to Amazon, Best Buy, Newegg, B&H, Antonline, or another partner), the destination retailer may set cookies on your device to attribute the purchase to us. These cookies are set by the retailer, not by us, and are governed by each retailer's privacy policy.
We never see your purchase details — we only receive aggregate commission data from the retailer.
Cookies
We use cookies for:
- Analytics — Google Analytics cookies to measure traffic and usage
- Preferences — to remember your theme (light/dark mode) and interface settings
You can disable cookies in your browser, but some features (like remembering your theme) may not work properly.
Third-Party Services
We link to and integrate with third-party services, including:
- Google Analytics (analytics) — privacy policy
- Amazon Associates (affiliate links) — governed by Amazon's privacy policy
- Best Buy, Newegg, B&H, Antonline (affiliate links) — each governed by the retailer's privacy policy
- Railway (hosting) and Cloudflare (CDN) — infrastructure providers
We are not responsible for the privacy practices of third parties.
Data Retention
Analytics data is retained by Google for up to 14 months by default. Support emails are retained for up to 2 years unless legally required longer. We do not maintain user accounts or long-term user profiles.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal information we hold
- Object to or restrict processing of your information
- Withdraw consent to data collection (where applicable)
- Receive a copy of your data in a portable format
- Lodge a complaint with a supervisory authority
To exercise these rights, email us at [email protected].
Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect information from children under 13. If you believe we have collected such information, please contact us and we will delete it.
Data Security
We implement reasonable technical and organizational security measures to protect your information. However, no internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy periodically. When we do, we will revise the "Last updated" date at the top. Material changes will be communicated via a prominent notice on the site.
Contact Us
Privacy questions? Email [email protected] or write to us at:
TieredUp Tech, Inc.
1812 N 16th St
Orange, TX 77630
United States